Guiding Principles

5. Find a trustworthy advisor and vendor

A trust relationship between you and us is the most efficient and mutually beneficial way for us to coexist. We want to earn your trust and we recognize that it is our responsibility to do so.

Unlike some other firms, our goal is not to sell you a bill of goods and then disappear. We want you to be successful now and for years to come. Certainly, we do not claim to be perfect or never make mistakes. Character is not measured by perfection, rather by how one handles his mistakes. Challenges arise from time to time - we will handle them in stride, just ask Greg or Perry.

"MMS designed and installed a video system for us. For the first few months, everything worked flawlessly. One week, the central piece of equipment failed... in the middle of the week. Within 48 hours, they shipped me a brand new replacement at no charge to me. From 8 states away, MMS provides better service than the vendors in my backyard." --Greg

"We had a conversion problem in going from some old analog gear to our digital switcher. MMS diagnosed the problem and made an emergency trip to install the new transcoders. They told me it was an oversight on their part and gave me the upgraded solution without charging me." --Perry

We understand the enormous value found in trusting, long-term relationships.